RIDING on the global “revenge travel” trend, Gokongwei-backed Robinsons Hotels and Resorts announced Tuesday, Feb. 21, 2023, new and flexible booking schemes that shake up the way travelers book their hotel stays.
Dubbed GO,GO,GO, — GO 24/7, GO 365, and GO buy online — each booking platform is uniquely designed to provide guests with greater convenience and a personalized experience.
This new initiative intends to support the country’s goal of attracting five million foreign tourists this year and to complement the sister-company Cebu Pacific’s seasonal promo fares.
“Our homegrown brands Go and Summit hotels, even during the pandemic has been providing the genuine brand of Filipino hospitality. This time, we would like to elevate this further by providing ease for the market who are so eager now to travel around the Philippines,” said Joy de Mesa, group director of sales and marketing of Robinsons Hotels and Resorts.
GO 24/7
The hospitality arm of the Gokongwei Group is set to break the usual 2 p.m-12 noon by introducing Go 24/7, a booking option that allows guests to check anytime of the day and stay within a 24-hour period.
This new booking scheme will be offered starting March 2, 2023 and will be introduced initially in seven strategic Go Hotels properties, namely Dumaguete, Iloilo, Lanang-Davao, Mandaluyong, Otis-Manila, Puerto Princesa and Tacloban, for as low as P1,600++.
This offer is valid for stays booked 72 hours prior the check-in date.
Guests will have to declare their check-in time during booking and may only be allowed to make changes by calling the booked hotel until 48 hours prior to the check-in date, free of charge.
If cancellation is made within 48 hours prior to check-in date or guest is a no-show, the first night shall be charged to the guest.
“We may be the first to introduce this in the hospitality industry in the country, wherein guests can check in as soon as they arrive at the hotel, anytime of the day without additional charge,” said Nonito Cuizon, marketing director of Robinsons Hotels and Resorts.
GO 24/7 can be booked through direct e-mails, direct calls, and in Go Hotels booking engine.
GO 365
Meanwhile, for guests who like to plan ahead, Robinsons Hotels and Resorts has extended its booking availability from 15 days up to 365 days in advance of stay dates with a 10 percent discount off the best available rate.
With Go 365 guests can secure their preferred room type, activities, and other arrangements for their staycation.
This booking option is available in all Go Hotels, Go Hotels Plus, Summit Hotels and Grand Summit Hotels and can be booked only through the hotels’ website starting March 3. A pre-payment is required to guarantee a reservation.
GO Buy Online
The GO Buy Online, on the other hand, enables guests to book and purchase via a unique chatbot and online boutique. To be available soon, this mobile feature optimizes guests’ experience to explore the different packages and choose the one that best suits their preferences from a simple private message sent.
Robinsons Hotels and Resorts is the hospitality arm of Robinsons Land Corp. The group now has 24 hotel properties with 3,332 operational rooms across all segments.
Revenues from Robinsons Hotels and Resorts grew by 65 percent to P1.39 billion for the nine-month period of 2022 on higher average room rates and a resurgence of events.