“Nakuha na gyud, pero mao lagi kinahanglan pa ka mangusog. Pero swerte na lang gani ko kay naay SunStar (I finally received the registration, but you have to push for it. I’m lucky that there’s SunStar),” said a motorcycle owner who asked not to be named on Thursday, March 30, 2023.
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The motorcycle owner first sent a message to SunStar Cebu on Monday, March 27, to report about the malpractice of a motorcycle dealer in Mandaue City.
He said he purchased the unit on Feb. 25, 2023, and he was told that he would receive the registration of the motorcycle after 45 days.
According to the Land Transportation Office (LTO), the processing for motorcycle registration must be done in three to five days.
“Nakatabang gyud [ang pag-report sa SunStar]. I think after ato ilaha gyud giprotect ila image. Kay kasagaran dealers sales ra gyud unahon (SunStar’s reporting of the incident has really helped. I think they are protecting their image after the story came out. Some dealers are just after their sales),” he added.
SunStar Cebu has received a number of messages from the public about them not receiving their motorcycle registrations months after buying their motorcycle units.
A female rider who asked not to be named told SunStar about her situation Wednesday, March 29.
On Thursday, March 30, the dealer released her registration.
“Na-release na intawn after hapit tulo ka buwan nga pag-antos (It was finally released after three months of waiting),” she said.
LTO Central Visayas Director Victor Caindec once again reminded the public on Thursday to report similar cases to their office and pursue legal action.
“Filing cases is a hassle. That’s a given. But pursuing one takes a lot of courage, and we thank all those victims who took the courage and effort in doing the affidavit,” he told SunStar Cebu.
He asserted that only a complaint affidavit is needed, and the LTO will help the complainant in coming up with it.
He said all that the public needs to do is to testify through signing an affidavit, “and we will take it from there.” He added that an affidavit is one of the essential documents needed to file a criminal case.
“This is what the complainant is usually afraid of because it is expensive. In this case, they do not need to pay,” he said.
LTO 7 said that complaints, or any public concern may be reported to email@example.com, or via LTO’s Central Command Center hotline 134-2568.