In a significant triumph for many residents of the City of San Fernando, and surrounding areas, the Energy Regulatory Commission (ERC) has taken a decisive step by ordering the San Fernando Electric Light and Power Company Inc. (Sfelapco) to refund over P2.42 billion to its customers. This landmark decision comes in response to alleged violations of the Electric Power Industry Reform Act of 2001 (Epira) by Sfelapco. Mayor Vilma Caluag, the driving force behind this victory, has demonstrated exemplary leadership and a commitment to protecting the rights and interests of consumers.
The mayor has proven herself to be more than a successful social media star. She displayed what a true leader is who is dedicated to safeguarding consumer interests. Her leadership has been characterized by a relentless pursuit of accountability and fairness. The findings of this investigation served as the basis for the ERC's order, underscoring the importance of Caluag's determination in achieving this significant refund for the customers.
The ERC's decision to order a multi-billion peso refund to Sfelapco customers has far-reaching implications for the residents of the City of San Fernando City, and its neighboring areas. The refund not only compensates affected customers for disallowed charges and excess power generation rates but also sends a strong message to power companies regarding the importance of adhering to regulatory guidelines.
This landmark victory reinforces consumer confidence in the regulatory system and highlights the effectiveness of the ERC in protecting the rights of electricity consumers. The refund will provide much-needed relief to the affected customers, alleviating the financial burden they have shouldered due to alleged violations by the electric company.
As the affected customers are expected to receive their rightful refunds, this victory serves as a reminder that equitable and transparent practices are essential not only in the energy industry but also in all other utility industries as well. Caluag's dedication to consumer welfare sets a commendable example for leaders across various sectors, demonstrating the power of proactive governance. Fernandinos must treasure and protect her.
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Kuya J Pelayo IV is a Kapampangan broadcast journalist. For comments and suggestions, e-mail at 4th.pelayo@gmail.com