AT LEAST 38 business establishments in Davao Region are holders of the seal that embodies their commitment to continuously offer quality customer service, the regional office of the Department of Trade and Industry (DTI) reported.

This number could even go higher when the seals of the five applicants will already be released, after the submission of additional documentary requirements.

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The DTI Bagwis Program (formerly known as the DTI-Certified Establishment Program), which awards seals to various establishments, aims to give due recognition to the entrepreneurs that uphold the rights of consumers and practice responsible business where consumers get value for money.

Of the 38 DTI Bagwis Seal holders in the region, 14 are from Davao del Norte, 11 from Davao City, eight from Compostela Valley Province, three from Davao del Sur, and two from Davao Oriental.

There are three levels of award under the DTI Bagwis Program -- bronze, silver, and gold.

The Bronze Seal represents the establishment's compliance to Fair Trade Laws and the presence of a Consumer Welfare Desk or a recognized Customer Service Counter.

The Silver Seal means the achievement of the requirements required for the bronze seal plus the establishment's commitment to social responsibility.

The Gold Seal, on the other hand, embodies the achievement of the Silver Seal requirements and some elements aligned to the ISO 9001 (Quality Management System).

DTI-Davao Regional Director Marizon S. Loreto said that in patronizing the products and services offered by the DTI Bagwis Seal awardees, consumers are assured of quality.

"One of the DTI Bagwis Program's goals is to ensure that quality and safe goods, products, and services at affordable prices are available at DTI-certified establishments. Thus, consumers can really count on these store or shops," she said.

Another objective of the program is to create an environment where entrepreneurs uphold fair and honest business practices through voluntary self regulation.

Loreto said DTI will continuously campaign among establishments their accreditation to the Bagwis Program.

"This is to ensure that consumers are provided with quality products and services and the same time, encourage more patrons for the establishments," she said.

The DTI Bagwis-Gold Seal awardees in the region are the NCCC Department Store (Tagum City), NCCC Supermarket (Tagum City), and Davao Citi Hardware (Tagum City).

The Silver Seal awardees are the Supervalue Inc. (Supermarket Category-SM City Davao), Emcor Inc. (Appliance-Bajada, Davao City), Davao Bonifacio Motors, Inc. (Service and Repair Shop Category-Davao City), Sunscor Grocerama (Supermarket- Davao City), SM Department Store (Davao City), NCCC Supermarket (Magsaysay Avenue, Davao City), NCCC Supermarket (Ma-a, Davao City), Wilcon Builder's Supply (Hardware-Davao City), Emcor Inc. (Appliance-Digos City), JK Salazar Corp. (Bansalan), Alfa Furniture and Appliance Showroom (Appliance-Tagum City), Emcor Inc. -- NCCC Mall Branch (Appliance-Tagum City), Emcor Inc. (Appliance- Tagum City), G & P Home Furnishings (Appliance-Tagum City), L & L Furniture and Appliance Showroom (Appliance-Tagum City), LYR Marketing and Furniture Center (Appliance-Tagum City), JHG Trading Inc. (Supermarket-Tagum City), Kar Asia Inc. (Service and Repair Shop-Tagum City), Gillamac's Marketing Inc. (Appliance- Tagum City), Emcor Inc. (Appliance-Sto. Niño, Panabo City), Emcor Inc. (Appliance-Gredu, Panabo City), and Emcor Inc. (Appliance-Nabunturan, ComVal).

The Bronze Seal awardees are the Kar Asia Inc. (Repair and Service Shop-Lanang, Davao City), Toril Advance Marketing Corp. (Hardware-Davao City), Starburst Marketing Corp. (Hardware-Toril, Davao City), Davao Central Warehouse Club (Department Store-Digos City), Emcor Inc. (Appliance-Lupon and Mati, Davao Oriental), LYR Marketing and Furniture Center (Appliance-Nabunturan, ComVal), Ocampo Hardware Plus (Nabunturan, ComVal), JML Hardware (Nabunturan, ComVal), JM Shoppers Corp. (Appliance-Nabunturan, ComVal), Imperial Appliance Plaza (Nabunturan, ComVal), Nabunturan Central Warehouse Club (Supermarket-ComVal), and 02 Builders (Hardware-Nabunturan, ComVal).