THE Department of Foreign Affairs (DFA) in Central Luzon said Tuesday that the processing of passport applications and renewals at its centers in Robinsons Starmills in the City of San Fernando and MarQuee Mall in Angeles City is back to normal after it suffered from backlogs recently.
DFA Regional Director Art Romua said the backlogs encountered by the agency rooted from the breakdown of printing machines at the Bangko Sentral ng Pilipinas where passports are printed and embedded with security codes and features.
“We had a backlog of about 1,000 applications last month until the early part of January this year. The almost a month backlog was a result of printing machines at the Central bogging down because of probably the heavy load encountered during the peak season of Christmas and New Year when a lot of people travel and go on vacation,” said Romua.
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