ANGELES CITY - The Land Transportation Office (LTO) in Angeles City is continuously improving its facilities to provide utmost comfort and convenience to its clients.
During the agency’s first semester “Big Clean Up and Big Sorting Day” over the weekend, LTO Angeles City Chief Transportation Regulation Officer Aida Santiago said that the waiting area for driver’s license applicants and those renewing their vehicle registration is now fully air-conditioned.
“We want to provide the best environment for our clients. That is why we are seeing to the improvement and upkeep of our facilities, aside from fast service. We process about 500 applications per day and about 1,000 on a peak day like Monday. We want them to be comfortable while waiting for their documents to be processed,” she said.
Santiago told Sun.Star Pampanga that for added convenience, LTO Angeles City has a priority lane for senior citizens, persons with disabilities and pregnant women.
“In compliance to government directives and laws, we also established a breastfeeding station here. Additionally, the DOTC [Department of Transportation and Communications] has allocated a budget for the improvement and renovation of our public comfort rooms,” she said.
Santiago added that more improvements will be made in the coming days. (JTD)