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Thursday, October 28, 2021

DTI adopts ISO on consumer product recall

THE Department of Trade and Industry’s Bureau of Philippine Standards (DTI-BPS) is adopting the International Standard on Consumer Product Recall Guidelines for suppliers as the Philippine National Standard.

A draft was circulated for two months to stakeholders to solicit comments, as required under existing standards development procedures. Comments were received until Jan. 7 and were consolidated, processed and taken into consideration by the DTI-BPS Technical Committee 81 – Consumer Policy. The BPS TC 81 recommended it to the DTI-BPS for approval. It was approved as PNS by the Department of Trade and Industry’s Bureau of Philippine Standards (DTI-BPS) on March 6.

ISO 10393:2017 provides practical guidance to suppliers on consumer product recalls and other corrective actions after the product has left the manufacturing facility. Other corrections include refunds, retrofit, repair, replacement, disposal, and, public notification. It provides information and other tools that suppliers can use in developing a documented and validated product recall program to help them implement timely and cost-effective recalls, minimize legal and reputation risks, and, reduce health and safety risks to consumers.

The purpose of this International Standard is to help suppliers develop, implement, and, improve a product recall program to reduce risk caused by unsafe products in the marketplace. ISO 10393 will help organizations plan and execute timely and cost-effective recall programs, minimize legal risks, protect consumers from unsafe or dangerous products, and build customer satisfaction and loyalty.

The DTI-BPS is the National Standards Body of the Philippines. (PR)
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