Friday August 17, 2018

Bacolod resto pilots Globe 'scan to pay' technology

RECOGNIZING the growing market demand for cashless transactions, Bob's Restaurant is pioneering the adoption of GCash scan to pay technology of Globe Telecom among restaurants and other food establishments in Bacolod City.

This was announced Thursday, April 12, by Ernest Cu, president and chief executive officer of Globe Telecom, in a media briefing at Bob's Restaurant in BS Aquino Drive.

Cu said they are optimistic that this venture is something that will eventually take off as it will benefit both the establishment and its customers.

"We are glad to see iconic establishments like Bob's adapting to new trends to further improve their total customer experience," he said, adding that GCash scan to pay would be able to give the clients the option to perform hassle-free, secured and convenient mobile cashless transactions.

The company reported that GCash application currently has over five million downloads in the country with about a million active users growing rapidly.

This year, it targets to cover 60,000 more merchants prioritizing those in the food industry.

Cu said Bacolod City is a priority area.

"Globe has been gaining market share here for the last seven years, with 48 percent now," he added.

GCash is a mobile money service that can be used to pay for goods and services requiring cash.

Through the application, which can be downloaded to Android and iOS devices, users can pay bills, buy movie tickets and prepaid load, and send money, among other transactions.

By using the scan to pay technology, Bob's customers, for instance, only need to scan the QR code of the restaurant and input the exact amount. They no longer need small bills or loose change.

GCash wallet may be funded through various partner outlets like Globe Stores, Puregold branches, SM and Robinsons Business Centers, 7-Eleven, and some pawn shops, among others.

The cashless payment service is available at Bob's Restaurant, including all its branches.

Restaurant owner Roberto Magalona, for his part, said the technology is something very new to their restaurant which has been in the business for 53 years already.

"We also continue to find ways to innovate," he said, adding that "it will help us all by making our lives easier."

Impact to industry, expansion

Magalona, director of the Hotel and Restaurant Association of Negros Occidental (Hrano), said this innovation is seen to impact positively the local industry.

"From the restaurant and food establishments' point of view, this is really something that will help us. It will expand the market," he said.

For Globe, it is looking at expanding the service to other members of Hrano.

Cu said the cashless technology will also be brought to not only very established restaurants and food businesses.

"We are even saturating the public markets to address the common problem of consumers on wet and unsanitary money," Cu said.

Responding to concerns on possible connectivity issue while using the app, he said: "We won't put our services to a merchant without internet coverage."