THE Southern Philippines Medical Center (SPMC) is now including communication skills among their hiring policies.
Following the accusations from the social media tagging the medical staff as not responding quickly to their patients, SPMC chief Doctor Leopoldo Vega said that they were "wrongly maligned."
Vega, in an interview on Thursday clarified that the patient who stabbed a doctor and a nurse with a syringe is "uncalled for" as the patient already has a skin traction and has underwent the necessary procedures. However, the idea that the suspect did not fully comprehend the work done by the medical staff was also entertained. In fact, they have included the must on employing staff with good communication skills and "right kind of attitude" for their enhancement program for the year 2016.
"We are not just looking for skills especially in the front line positions. We are looking for people who can connect, those with good communication abilities and right kind of attitude," Vega said.
Their enhancement program also includes building more structures to accommodate more.
The basketball area where the medical staff spends their free time will become a centralized intensive care unit (ICU) building. It will be fully operational by the third quarter of this year and will have 40 ICUs.
A bigger building for patients who are diagnosed with multiple-drug resistant diseases such as tubercolosis and acquired immune deficiency syndrome (AIDS) is the next project of the hospital. It will house 150 medical beds.
On being understaffed
"We are not understaffed in the context that we cannot anymore address the needs of all our patients, the ratio is not just what it should be but we can still do the job," Vega said.
With the help of the Department of Health, SPMC made a calculation that the hospital should at least house a plantilla of 3,800. The number is growing through time but today the hospital still has 1,700.
On regular days, the hospital receives at least a thousand from the outpatient department and 850 are directed to the Emergency room.
The hospital today has 231 doctors and around 700 nurses.
Vega also added that the SPMC is an end referral center. It is the last purgatory of sick people not only from region 11 but from around Mindanao as well. There are also patients coming from the Luzon and Visayas who seek their service.
With this, Vega likened himself and his staff to a famous ancient story of the Greeks as he said, "We are the 300 Spartans and we are able to top all the challenges."