Globe backs creation of 911 hotline

GLOBE Telecom signed an agreement with the government to support the creation of a new nationwide emergency hotline number, which is 911, to replace Patrol 117.

The 911 emergency hotline number will be activated on Aug. 1, which is also the commencement of the transition period. Globe also agreed to provide technical support during the period.

Globe agreed to support a recommendation to be submitted to President Rodrigo Duterte for the issuance of an executive order transferring the authority of the Patrol 117 Commission to a new legal entity to handle the 911 system.

Aside from Globe, other signatories to the agreement are the country’s major telecommunications providers that include the company’s units Bayan Telecommunications and Innove.

Ernest Cu, Globe president and chief executive officer, signed the agreement for Globe.

“As a telecommunications provider, Globe recognizes that communication is critical for an emergency response mechanism to be effective. We are hopeful that the 911 system will be an effective tool in addressing the country’s emergency concerns,” said Cu.

Signatories on the government side include Interior and Local Government Secretary Ismael Sueno, Information and Communications Technology Secretary Rodolfo Salalima, National Telecommunications Commission Commissioner Gamaliel Cordoba, among others. Trade and Industry Secretary Ramon Lopez served as a witness.

Created in 2002, Patrol 117 is the country’s emergency hotline number when calling for police assistance and for incidents fires, medical, calamities and other emergencies. It is supervised by the DILG.

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