THE Cebu City Government is working to improve its healthcare system through two proposed ordinances endorsed by Councilor Michelle Abella-Cellona during the council’s regular session on July 29, 2025.
The first measure, the Cebu City 24/7 Teleconsultation and Emergency Referral Network Ordinance, seeks to establish a free, round-the-clock medical hotline accessible by phone, video call or digital platform. The service, staffed by doctors, nurses and midwives, will handle non-emergency consultations, follow-up visits, mental health concerns and minor ailments. It will be free for all residents, with priority given to low-income individuals, senior citizens, persons with disabilities, and pregnant women.
The City Government will partner with accredited telemedicine providers to develop a secure and user-friendly platform. A central coordinating unit under the Cebu City Health Department will manage the system and coordinate with hospitals and clinics for efficient emergency referrals. This will enable real-time tracking and routing of patients to the nearest appropriate facility.
Penalties, including fines of up to P40,000 and possible legal action, are proposed for misuse of the service.
Barangay health centers
The second proposed ordinance, the Cebu City Barangay Health Infrastructure and Minimum Standards Ordinance, aims to standardize all barangay health centers in terms of infrastructure, equipment, and staffing.
Under the proposal, each center must have consultation rooms, mental health areas, a treatment room, pharmacy or medicine storage, laboratory space, restrooms and waiting areas for at least 12 people, with proper lighting and ventilation.
Facilities must also be accessible to persons with disabilities and those using mobility aids, with ramps and designated spaces.
Each center must be equipped with general medical, emergency, diagnostic, and pharmacy equipment, as well as the necessary furniture and fixtures. Staffing must include a barangay health midwife and either a physician or nurse.
The Department of Health and Cebu City Health Department will oversee compliance. Non-compliant centers may face penalties, including fines and possible closure.
The City Government will allocate funding for the construction, improvement, and maintenance of barangay health centers, while the Barangay Council will coordinate closely with the Cebu City Health Department for the disbursement of funds. / EHP