Soriano: Part 1: The Idiot Son (or Daughter)

Soriano: Part 1: The Idiot Son (or Daughter)
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Family businesses are built on powerful foundations — trust, loyalty, shared values and a deep sense of purpose. But these very strengths can turn into dangerous blind spots when nepotism creeps in unchallenged. The term “idiot son” (or daughter) may sound brutal, but it reflects an uncomfortable truth many founders and board members discuss only in whispers: some heirs are elevated not for their competence, but purely for their surname.

Let’s be honest: how do you fire your son, daughter, nephew, niece or in-law? In a typical company, poor performance has clear consequences. In a family-run business, emotional entanglements cloud objectivity. Strategy takes a back seat to sentiment. And when the wrong family member occupies a leadership seat, the damage is not just internal — it affects morale, profitability and long-term sustainability.

Family enterprises must evolve from a culture of entitlement to one of meritocracy. This means putting people in roles because they are qualified, not because they share DNA with the founder. And if blood must be involved, ensure it is blood backed by capability, character, commitment and emotional maturity. Anything less invites dysfunction and decline.

A real-world case: When leadership crumbles under pressure

Consider Sophia (not her real name), a second-generation executive in a successful retail and distribution company. For 10 years, she carried the title of head of retail — a position handed down by her father, who was convinced she was destined to continue his legacy. In her early years, Sophia appeared effective, largely due to a highly competent retail manager who quietly handled day-to-day operations while she played a ceremonial leadership role.

But everything changed when that key manager resigned. What followed was a textbook case of leadership breakdown:

• Sophia began showing up to work well past 11 a.m. and leaving early.

• Weekly retail meetings were reduced to rushed 10-minute huddles.

• There was no clear strategy, no communication plan, no contingency structure.

• The retail team became demoralized, confused and disengaged.

• Sales plummeted, promotional campaigns faltered

When the newly established Family Council— confronted Sophia, she deflected responsibility, blaming her father for “forcing her into retail,” despite having held the role for a decade. The verdict was clear: Sophia was not fit to lead. With the founder’s support, the Board made a bold yet constructive decision: Sophia was asked to step down. But instead of being cast aside, she was offered a path to redemption — a 12-month leadership mentoring program under my direct supervision, combining on-site coaching, monthly performance reviews and online learning modules.

Her case is not unique. Across Asia, I’ve seen promising heirs — some well-meaning, others entitled — crumble under the weight of responsibility they were never prepared for. And when they fail, they bring down teams, disrupt operations and sow internal discord. This is precisely where governance must step in.

Governance to the rescue

Last December, I witnessed firsthand the transformative power of strong governance. In seven separate mature family councils — all of which my firm helped establish over the past seven to eight years — I saw families take action. In each case, blood relatives in executive roles underperformed. When the year-end results revealed missed KPIs and strategic lapses, the councils acted with unity, objectivity and courage.

They didn’t resort to banishment. Instead, they offered underperforming family members a choice: step aside, undergo retraining and return stronger — or stay out. The message was crystal clear:

“You are family, but this is a business. If you want back in, earn it. Prove it through results.”

These are the family enterprises that will survive and thrive into the next generation — not by protecting egos, but by protecting the business. Their leaders understand that stewardship means making difficult decisions today to secure tomorrow’s legacy.

Final thought

Nepotism may be fueled by love and loyalty, but unchecked, it becomes the enemy of performance. Every family business leader must ask: are we building a dynasty based on bloodlines, or one based on excellence?

The answer will determine whether your legacy endures — or erodes.

*******

The W+B Family Governance Leadership Masterclass: Securing your legacy for generations

In response to the growing need for clarity and direction among family-owned businesses, the W+B Family Governance Leadership Masterclass returns for its second edition. Instead of May, the new schedules will be July 9 and 12 with graduations in Cebu, Manila and Iloilo. This immersive three-day program is designed to help participants uncover tailored solutions to their most pressing challenges while equipping them with the knowledge and skills essential for long-term success. Through a combination of virtual sessions and an in-person graduation event, this Masterclass will guide participants in:


• Unraveling the fundamentals of family business governance

• Developing strategies for fostering a harmonious family culture

• Mastering succession planning and leadership development

Take the first step in securing your family business legacy. Limited slots available—reserve your place now at 09173247216 or email service@wbadvisoryasia.com. Look for Julia to get started!

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