Soriano: Part 3: How governance prevents narcissists from taking over

Soriano: Part 3: How governance prevents narcissists from taking over
SorianoFile
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In the earlier parts of this series, I explored real-world cases involving successors whose unchecked narcissism led to a breakdown in trust, communication and legacy continuity. In this final part, I shift the focus to protection and prevention: how well-designed governance structures can serve as a shield for families against emotional manipulation, entitlement and control-driven behavior.

When love isn’t enough

Let’s be clear: family businesses are not just about profits — they’re about people. Bonds, shared stories, unspoken trust. But what happens when one of those people turns toxic? When the successor weaponizes loyalty and bloodline to justify authoritarian control?

That’s when the family needs something stronger than sentiment. That’s when it needs governance.

Governance: The invisible shield

Good governance is not about bureaucracy. It is about balance. When implemented correctly, governance:

Prevents power concentration

Through clear voting rights, defined leadership roles and succession planning frameworks, no one individual can unilaterally override others.

Ensures accountability

Regular reporting, performance reviews and transparent decision-making eliminate the ambiguity narcissists exploit.

Creates institutional memory

Family charters, shareholder agreements and meeting minutes offer a written trail that discourages gaslighting or historical revisionism.

Protects the vulnerable

Elderly founders, passive shareholders, or family members abroad gain a voice when formal systems demand consultation and consent.

Real-world tools that work

In the European case I mentioned last week, we introduced several governance protocols that restored balance:

Board rights

Sensitive decisions — like the sale of core assets or major leadership changes — now require a supermajority vote. This stopped the narcissistic successor from pushing self-serving moves under the radar.

External board members

We brought in independent professionals with no family ties to provide objective oversight and pressure-test key decisions. The successor now faces rational scrutiny instead of silent compliance.

Shareholder agreement clause: “Fit to serve”

Inspired by best practices in Asia, we embedded a clause where family leaders can be removed for psychological unfitness or sustained ethical violations — backed by an independent ethics committee.

Whistleblower mechanism

Anonymous reporting channels were introduced so family or staff members could raise red flags without fear of retaliation — a common concern when narcissists dominate.

Culture must catch up

Even the best documents and systems can be rendered useless by silence and fear. Which is why structural governance must be paired with a governance culture — a mindset that values transparency over tradition, courage over comfort.

Families must normalize dissent. They must decouple love from obedience. And they must accept that a bloodline does not automatically confer the right to lead.

Legacy isn’t automatic — It’s designed 

The tragedy of Olivia — and the Philippine family who lost their inheritance to a nephew’s ego — is not rare. It is repeated across continents, hidden behind family photos, polite smiles and unread financial statements.

But it doesn’t have to be this way.

A family that governs well, protects well. And one that protects well, endures.

Because legacies are not protected by intention. They are protected by design.

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