THE management of the eatery that recently went viral on Facebook for its overpriced viand is keen to file legal charges against the customer who posted their concerns online.
In an interview with GMA Davao, Antonio De Vera, owner of the eatery located inside the Agdao Public Market, denied the claims of netizen Yanci who expressed their bad dining experience at the establishment last January 5, 2025, saying the eatery’s food is too costly and its food serving is unjustified.
“Wala mi nagtikas or something nga nanglamang. Kami is gi-serve ra namo ang demand sa customer. Dapat, supposed to be, kung naa silay concern, i-reklamo [sa amoa] naa man mi. Idulog ba, magpa-discount ba, dili i-direct, i-post sa social media which is fake news. Mag-take mi’g legal action part sa iyaha (We didn't cheat or something like being greedy. We only serve the customer's demand. If they have a concern, they should bring their complaint [to us] because we are just here. If they want a discount, they can tell us, not [to] directly post it on social media which is fake news. We will take legal action against the person),” De Vera said.
He further clarified the issue by explaining that the images posted by the customer were attempts to ruin all food businesses inside the market.
According to the uploader, the food quality did not match the cost, describing rice as "just air" and lechon kawali as “though it was prepared last year."
The netizen claimed they were surprised after the eatery handed them a scratch paper instead of an official receipt (OR).
“Ang resibo ganito lang? Gabayad ba mog tax antweee? НАНАНААННАНА. If wala mi nag-ask ug breakdown, di sad mi ma-aware na ani ang presyo. Hahaha (The receipt is just like this? Do you pay taxes antweee? [Sir/Maam] НАНАНААННАНА. If we did not ask for a breakdown, we would not be aware of the price. Hahaha) a portion of the caption read, adding that for the amount they have paid, they could have gone to a better restaurant.
However, De Vera clarified that they issued an OR after the diners composed of seven individuals requested their bill and that the paper was just an “itemized version” or the list of food prices they had ordered.
Following the incident, Agdao Public Market Supervisor Gerardo Castillo reminded all the eatery owners to be transparent with their services especially when it comes to food pricing.
“I have instructed the stall owners to put up a price list and then I will meet the eatery section,” he said while pointing out that customers should first call out the attention or at least personally notify the management when addressing an issue before posting it on social media sites.
On the other hand, the Department of Trade and Industry-Davao Region (DTI-Davao) said that consumers can also file a case against the owner if their “consumer right” has been violated.
“There is a provision sa Consumer Act nga kanang deceptive marketing, base sa promotion or branding mao ni ang offerings, but in actual, lahi. Ang concern man gud is pricing, but it can be part. Any consumer can file a complaint (There is a provision in the Consumer Act that deceptive marketing, based on promotion or branding it is what they offer, but in actuality, it is different. The concern is pricing, but it can be part of it. Any consumer can file a complaint). DEF