JHMC is ISO certified.
“JHMC’s top management and staff are committed to the highest level of integrity, honesty, and professionalism in the delivery of its services. The certification to ISO 9001:2008 is a demonstration that the core values of the JHMC are collectively being adhered to by all its officers and staff,” John Hay Management Corporation President and CEO Dr. Jamie Eloise Agbayani said.
JHMC is a subsidiary of state-owned Bases Conversion and Development Authority (BCDA) who was recently conferred the ISO 9001:2008 by the AJA Registrars, Inc led by their Vice President Paul Bagatsing, on March 16.
AJA Registrars is an independent third party certification body operating worldwide offering registration for industrial and commercial sectors.
ISO 9001 is internationally recognized for providing a framework for a Quality Management System (QMS) and has met the requisite of international standard of good service to clients.
AJA Registrars has a framework of monitoring and measuring process performance and operations ensuring increased efficiency and improved customer satisfaction that results to customers’ confidence of a consistent and improved quality of products or services.
Under the leadership of Agbayani, JHMC worked on putting efficient and effective systems in place in the administration of the Camp John Hay Reservation Area (CJHRA). They partnered with the Development Academy of the Philippines (DAP) for the ISO QMS training which commenced in March 2015 and undertaken over a period of 10 months, until JHMC completed its QMS certification for ISO 9001:2008 Standards last Feb. 20, 2016 from AJA Registrars, Inc. Said audit was led by Laureen Calmerin.
JHMC worked on the processes of Business Development and Events Management, Provision of Regulatory, Forest and Environment Management, and Land and Asset Management, as its metric with the Governance Commission for GOCCs (GCG).
Agbayani said JHMC aimed for an ISO certification to be able to further improve client satisfaction and efficiency of service.
“The public is assured that we will continue to compete with ourselves to bring quality services to our stakeholders, especially the 14 barangays in the John Hay Reservation,” added Agbayani.
She added the ISO Certification is a categorical statement of JHMC’s passion for public service, good governance and the discipline, which it is required to achieve.
AJA Registrars was founded in 1995 by seasoned and qualified professionals. It operates across a diverse range of industrial and commercial sectors having diverse clients with single site operators ranging from 1 to 20,000 employees, to multi-site multi-national companies, the largest of which has in excess of 1,250 sites. (PR)