CLARK FREEPORT — In celebration of the International Day of Sign Language, SM Cares continues its mission to provide inclusive spaces as a mall for all through its yearly sensitivity training for its frontline employees.
The training equips the mall staff skills to better serve customers with different needs or persons with disabilities (PWDs).
Engineer Bien Mateo, senior vice president for Mall Operations and Program Director of SM Cares Disability Affairs, said they are dedicated to creating positive impacts within its communities.
Apart from SM Supermalls’ facilities, the shopping malls of SM Prime Holdings, Inc., promotes inclusive spaces through features such as ramps, handlebars in comfort rooms, and Braille-labeled elevator buttons.
SM Cares said the efforts to promote inclusivity within the malls also rely on equipping its workers with the knowledge and best practices for assisting PWDs.
SM Cares is the corporate social responsibility arm of SM Supermalls and a division of SM Foundation, Inc.
It ensures a barrier-free and disability-inclusive environment for PWDs in all of its malls nationwide.