TIES That Travel at SM City Clark is offering visa extension assistance services.

Aside from visa extension, the travel agency also offers to update for expired visas; ACR Renewal for permanent residency holder; Exit Clearance - ECC; 13A-Spouse Visa; Special Working Permit; 9 G-Working Visa; PRA-SRRV Retirement Visa; Documentation; and US/UK passport renewal.

For visa services, clients can call 09228552965 or 09052727942, or visit their office at SM City Clark.

Gilda Padua, owner of Ties That Travel, reminded clients to book an appointment before their visit.

“As much as we would love to accommodate all our clients, we have limited space available in our reception area to implement social distancing. To avoid crowding, we encourage everyone who wishes to visit us to set a schedule first,” Padua said.

She also advised clients to wear face masks and face shields when visiting their office.

“We request for your patience and understanding as we are still adjusting to our ‘new normal.’ Rest assured that we are doing our best to ensure everyone’s safety during these challenging times,” she added.

Ties That Travel SM City Clark is located at the mall’s Service Lane near the SM Hypermarket and is open from 10 a.m. to 8 p.m.